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		<title>Europcar, Thanks for the Ruined Weekend</title>
		<link>http://davidslade.net/2007/12/europcar-thanks-for-the-ruined-weekend/</link>
		<comments>http://davidslade.net/2007/12/europcar-thanks-for-the-ruined-weekend/#comments</comments>
		<pubDate>Thu, 20 Dec 2007 13:55:03 +0000</pubDate>
		<dc:creator>dslade</dc:creator>
				<category><![CDATA[rants]]></category>
		<category><![CDATA[travel]]></category>
		<category><![CDATA[bad customer service]]></category>
		<category><![CDATA[Europcar]]></category>
		<category><![CDATA[lost reservation]]></category>
		<category><![CDATA[rant]]></category>

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		<description><![CDATA[Filing this under rants on poor customer service.
Exec Summary: Europcar lost our reservation, we couldn&#8217;t continue with the rest of our weekend trip, and had buy an extra train ticket to return home, thus ruining our weekend.  (la lettre a la DG d&#8217;Europcar en francais ci-dessous)
We had made a reservation for a car for [...]]]></description>
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